The story of Crystal Island began when its founders, Mr. Ken and Mr. Tan, visited private heated hot tubs overseas. The experience introduced them to the possibilities of premium home spa living and inspired them to explore an emerging market in China.
In 2008, they founded Crystal Island with a focus on high-end hot tubs and spas, entering a market that was still relatively new in China.
Over the years, the business has grown beyond hot tubs to include swim spas, swimming systems and other wellness products. Today, Crystal Island brings together product development and manufacturing at its modern facilities in China, serving customers and partners across more than 70 countries and regions.
What began with an idea inspired by experiences abroad has grown into an international business, with the same focus on making swimming, relaxation and wellness part of everyday life.
From our beginnings in 2008 to the international business we are today, each milestone reflects our continued investment in product development, manufacturing and new markets.
Responsible business is about the choices we make every day. At Crystal Island, this includes how we manage energy, water and emissions in production, how we support our employees, and how we maintain accountability across our operations.
Across our manufacturing operations, we have introduced systems to manage emissions, recover water and make better use of energy. These measures address practical needs in our production processes, from treating exhaust gases to controlling conditions during fibreglass spraying and curing.
Our Regenerative Thermal Oxidizer (RTO) system treats exhaust gases from manufacturing processes and recovers heat generated during treatment. VOC emission indicators are monitored in real time to help keep emissions within applicable regulatory limits.
The rainwater collection and treatment system provides water for workshop cooling, production, landscape irrigation and other facility needs. Reusing collected rainwater helps reduce our reliance on mains water across daily operations.
Our distributed solar photovoltaic system generates renewable electricity for our facilities. We also use temperature and humidity controls in fibreglass spraying and curing areas to maintain stable production conditions and manage energy use.
Our employees are an important part of everything we make. Alongside workplace safety and employee development, we invest in facilities that support everyday life beyond the production floor.
These include employee apartments, sports facilities, a fitness centre, cinema and shared recreational spaces. They provide places for employees to live, exercise, relax and spend time together outside working hours.
Our governance structure includes a Shareholders' Meeting, Board of Directors and Supervisory Board, each with defined roles in business management and oversight.
The executive team is responsible for daily operations, while our internal audit and inspection department reviews business practices and helps strengthen internal controls.
This structure supports clear decision-making, accountability and responsible management across the company.
